You just enjoyed a quick delivery or watched a series on Prime Video, and you realize that the trial period is coming to an end. The automatic payment is approaching. Canceling your Amazon Prime free trial before billing is a quick process, provided you know exactly where to click and, above all, do not get trapped by fake cancellation sites.
Fake Amazon Prime cancellation emails: traps to avoid before any action
Before even opening your browser to cancel anything, a security reflex is essential. Phishing campaigns regularly target Amazon Prime subscribers with emails mimicking a subscription renewal notification. The site cybercrimepolice.ch has documented specific cases of fake subscription renewals in the name of Amazon Prime designed to steal your credentials.
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These emails invite you to click on a link to “cancel” or “confirm” your cancellation. The landing page replicates the Amazon interface and asks you to enter your email address and password. However, your credentials go directly to fraudulent servers.
How can you verify that you are on the real Amazon site? Before entering your credentials, several elements deserve your attention, so you can cancel the Amazon Prime free trial easily and securely:
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- The URL in the address bar must start with https://www.amazon.fr (or .com, .com.be depending on your country), without any extra characters before “amazon”
- The secure connection padlock must be present, but it is not enough: fraudulent sites can also obtain SSL certificates
- Never click on a link received by email to manage your subscription. Type the address amazon.fr yourself in your browser, then log in from the homepage
- Amazon will never ask you to provide your password via email or phone
If you have any doubts about an email received, delete it. The cancellation process is done exclusively from your Amazon account, never from an external link.
Cancel the Amazon Prime trial from your account: the exact path
The cancellation procedure goes through the section dedicated to your Prime membership. On the Amazon.fr site, log in and hover over “Accounts and Lists” at the top right of the page. Select “Prime Membership” from the dropdown menu.
On this page, locate the “Manage Membership” menu (sometimes displayed as “Manage My Prime Membership”). Click on it, then select “End Membership and Benefits”. Amazon will then present you with several screens reminding you of the benefits you will lose: free shipping, access to Prime Video, photo storage.
On each screen, Amazon offers to “keep your benefits” or continue with the cancellation. Always click on the cancellation confirmation button, not on the highlighted alternatives. After the final confirmation, a message will inform you that your subscription will not be renewed.
Cancelling from the mobile app
On the Amazon app (Android or iOS), the process is similar. Tap on the profile icon, then on “Your Account” and finally on “Prime Membership.” The cancellation path follows the same steps as on the website. The presentation may vary slightly depending on app updates.
Prime trial activated via an operator or promotional offer: where to really cancel
Did you activate your Amazon Prime free trial through a Bouygues Bbox offer, an operator bundle, or a Prime Day promotion? The cancellation still takes place from your Amazon account, not from your operator’s customer area. This point often creates confusion.
In recent years, Amazon has multiplied free trials integrated into partner offers (TV packages, mobile plans, seasonal promotions). Activation goes through the Amazon account, and so does cancellation. If you are looking for a cancellation button with your operator, you will not find it.
The procedure remains the same: go to amazon.fr, access “Prime Membership,” and then follow the cancellation path described above. The only difference concerns billing: if the trial was offered by the operator, no Amazon charge will occur, but check that the free period has not switched to a paid subscription in the meantime.
Additional subscriptions Prime Video and Pass Ligue 1: a separate cancellation page
Do you think you have canceled Amazon Prime, but a charge still appears on your bank statement? The culprit may be an additional subscription. Amazon offers complementary options (Prime Video channels, Pass Ligue 1, and other third-party services) that are managed in a different section from the main Prime page.
To find these subscriptions, go to “Your Memberships and Subscriptions” (accessible from “Accounts and Lists”). This page lists all active services linked to your Amazon account, including those subscribed during a targeted free trial. Select the relevant subscription, then click on “Manage Subscription” and confirm the cancellation.
Why this distinction exists
Amazon separates the Prime membership (delivery, basic Prime Video, photo storage) from the additional paid options. Canceling Prime does not automatically cancel a Pass Ligue 1 or a channel subscribed during a free trial. The two processes are independent. Always check the “Your Memberships and Subscriptions” page after any cancellation.
Refund after cancellation: what Amazon actually applies
If you cancel during the free trial period, no payment is charged. The cancellation takes effect immediately or at the end of the trial period depending on the option you choose (Amazon sometimes offers to enjoy the remaining days).
If the trial has already ended and a first charge has taken place, Amazon may grant a refund if you have not used the Prime benefits since the renewal. This policy is not automatic: it depends on your usage history during the billed period. To request a refund, contact Amazon customer service via the “Contact Us” section of your account.
The most reliable way to avoid any charge is to schedule the cancellation as soon as you activate the trial. Amazon allows you to cancel immediately while retaining access to the benefits until the end of the free period. No reason to wait until the last day to act.